These terms and conditions govern the sale exclusively between professionals (pharmacies, perfumeries, clinics, beauty centers, online stores, and distributors with a valid VAT registration number) and INTERNATIONAL COSMETIC SCIENCE SL (“ICS” or the “Provider”).
Consumer and user protection laws are expressly excluded. The parties are acting in the course of their business or professional activities.

Acceptance is completed by checking the corresponding box during the purchasing process and/or via the confirmation/proforma email.
The Customer declares that they have read and accepted these terms and conditions before confirming the order and undertakes to print/save a copy.

B2B registration requires prior registration and validation by ICS. ICS may deny or revoke access if professional requirements are not met.
The Customer shall keep their credentials secure and promptly report any loss or unauthorized use. Accounts are personal and non-transferable.
The availability of brands/collections may vary by territory and distribution agreements; after validation, the Customer will only see the catalog available in their area.

• MOA (minimum order amount): €600 net.
• MOQ (minimum order quantity): Some items have a minimum purchase requirement; this will be indicated on the product page or in the cart. Unless otherwise stated, individual units may be purchased.

The prices shown on the website are net (excluding taxes) and valid for online orders; they may vary without prior notice.
Shipping costs, insurance, customs procedures, duties, special packaging, permits, or certifications not included will be considered additional costs borne by the Customer, unless otherwise agreed in writing.
If a price is incorrect, ICS will communicate the correct price; the order will only be executed after express confirmation from the Customer.

• Standard terms: letter of credit or advance payment (100% T/T).
• Any other payment arrangement (deferred payments, trade credit) requires prior written approval from Management and may require additional security.
• Late payment: in the event of non-payment, ICS shall be entitled to apply interest in accordance with Law 3/2004 (Combating Late Payment in Commercial Transactions) and to suspend any ongoing deliveries.
• Retention of title: title to the goods shall not pass until full payment of the price and all associated costs has been received.

1. Upon receipt of the order, ICS will check availability within 1–3 business days and send a proforma invoice with the terms and conditions.
2. If paying by bank transfer, do not make the payment until you receive the proforma invoice. The order will be prepared/dispatched once payment has been confirmed.
3. ICS will issue an electronic or paper invoice in accordance with applicable regulations.

Standard preparation time: 24–72 h from payment confirmation (except during campaigns or in the event of logistical issues).

Incoterms:

• National/EU: unless otherwise agreed, shipped via standard carriers (Correos Express/SEUR).
• International outside the EU: EXW (Ex Works) at the ICS warehouse by default.

The risk of loss or damage passes to the Customer upon delivery to the carrier or, in the case of EXW, when the goods are made available at the warehouse.

Shipping rates and free shipping thresholds are set out in the “Shipping and Returns (B2B)” section on the website. They may be updated without prior notice and will apply to orders placed after publication.

• Product information (data sheets, claims, ingredients, certifications, directions for use) is provided “as is” and may vary. The Customer shall verify its suitability for the intended purpose and regulatory compliance in their market.
• ICS shall not be liable for indirect damages (loss of profit, loss of customers, business interruption, loss of data or reputation).
• ICS’s total liability, if any, shall be limited to the amount of the order for the product giving rise to the claim, except where a mandatory provision provides a higher limit.

• The use of brand assets, logos, images, and catalog content requires compliance with each brand's brand guidelines and distribution policies.
• The Customer agrees not to resell outside the authorized territory, engage in price dumping, or distribute on unauthorized marketplaces without written permission.
• ICS may suspend supplies in the event of a breach of brand or territory policies.

ICS shall not be liable for any failure to perform due to force majeure or fortuitous events (strikes, labor disputes, pandemics, wars, fires, floods, power or transportation failures, etc.). Deadlines shall be suspended for the duration of the event.

ICS may modify these terms and conditions for operational or legal reasons. The new terms and conditions will apply to orders placed after their publication on the website.

• Consumer right of withdrawal does not apply.
• All returns require prior authorization (RMA) from ICS.
• For returns for reasons not attributable to ICS, a handling and refurbishment fee may apply, and shipping costs will be borne by the Customer.
• Returns will not be accepted for: opened or handled products, products with broken seals, expired, customized, discontinued, or in poor condition.

The Customer must inspect the goods upon receipt.

• Visible damage or shortages: make a reservation on the carrier's delivery note and notify ICS with photos/videos within a maximum of 48 hours.
• Hidden defects: diligent notification and in any case within a reasonable period from their detection.

Once the time limits have passed, conformity will be understood, without prejudice to the applicable B2B legal warranty and the manufacturer's warranty.

• ICS guarantees conformity with the manufacturer's specifications and the expiry date/PAO.
• Excluded are: normal wear and tear, improper use, improper storage/temperature, mishandling, mixing with third-party products, failure to follow instructions, or promotional materials outside of ICS's control.
• Any repair, replacement, or refund shall be the sole remedy, at ICS's discretion, within the legal limits for B2B transactions.

Returns of the following products will not be accepted in accordance with Article 103 of Royal Legislative Decree 1/2007:

• Sealed goods that are unfit to be returned for health protection or hygiene reasons and that have been unsealed after delivery (medicines, face masks, menstrual cups, compression garments, bras, etc.).
• The supply of goods that, after delivery and taking into account their nature,have been mixed inseparably with other goods.
• Customized products
• Gift products or samples, sent free of charge or at no cost to the customer.
• Loose accessories that are complements to another main product
• Returns of products that cannot be resold due to misuse will not be accepted, unless they were sent in poor condition by us or have a manufacturing defect.

In the event that the order is received with damage caused during transport, it is important that you take some photographs of the packaging and the damage to support a possible claim against the transport company, and you must note it on the delivery note that you sign for the delivery driver; you should report the incident as soon as possible. If no damage is observed upon receiving the package because the box is sealed, you must also report the claim to us as soon as possible.

To exercise the right of withdrawal regarding products purchased exclusively on https://www.international-cosmetic.com, you must contact our B2B Customer Service by sending an email to pedidos@international-cosmetic.com or formacion@international-cosmetic.com.

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the company informs you that it is the owner of the website. In accordance with the requirements of Article 10 of the aforementioned Law, it provides the following information:

The owner of this website is:

• Company name: International Cosmetic Science S.L.
• Tax ID: B22563332
• Address: Avd. Quitapesares 31, warehouse 19, 28670 Villaviciosa de Odón, Madrid

Commercial register entry:

• Journal/Entry: 2025/13726
• Submission Date: 16/06/2025
• Entry: 1/2025/101980,0
• Company: International Cosmetic Science SL
• Sheet: M-859216

Contact details:

• Contact telephone: 910101515
• Email address: admin@international-cosmetic.com, info@international-cosmetic.com

This website is located and operated from Spain. All matters relating to this website are governed by Spanish laws and are subject to the jurisdiction of the competent Courts and Tribunals of Spain, without the application of conflict of laws principles.

In cases where the customer does not have the status of a consumer or user, or has their domicile outside Spain, they shall submit to the national Courts and Tribunals, expressly waiving any other jurisdiction that may apply to them.

If the user decides to use or consult this website outside Spain, they must bear in mind that they do so at their own initiative and are responsible for compliance with the relevant laws.

The Customer shall be responsible for complying with the regulations applicable to its activity (incl. Regulation (EC) 1223/2009 on cosmetic products, consumer information, labelling in its language, CPNP notification where applicable, commercial communications, tax and customs regulations).
For exports, the Customer shall assume responsibility for relevant licences, permits and controls (incl. international trade sanctions and controls).

All commercial, technical, or pricing information provided by ICS shall be confidential and shall not be disclosed to third parties without consent, except as required by law.

The contents, designs, catalogs and images on the site are owned by ICS or third-party licensors. Reproduction or use outside the permitted scope is prohibited.

If any part of these terms of service is contrary to Law and therefore invalid, this shall not affect the other provisions that comply with the Law. The parties undertake to renegotiate those points of the terms of service that are found to be null and void and to incorporate them into the rest of the terms of service.

Online dispute resolution for consumer matters pursuant to Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform available at the following link: http://ec.europa.eu/consumers/odr/

ICS will process the Client's professional contact details (identity, position, email, telephone number, address) to manage the contractual relationship, provide commercial assistance and related communications, pursuant to Art. 6(1)(b) and (f) of the GDPR.

• Rights: access, rectification, erasure, restriction, objection and portability.
• Contact: info@international-cosmetic.com, admin@international-cosmetic.com
• Address: AV. Quitapesares 31, nave 19, 28670 Villaviciosa de Odón (Madrid), Spain.
• Supervisory authority: AEPD.
  

The full Privacy Policy can be viewed on the website.

Accessing and/or using this portal makes you a USER, who, by such access and/or use, accepts the General Terms of Use set out herein. The aforementioned Terms shall apply notwithstanding the General Terms and Conditions of Contract that, where applicable, may be binding.

The website provides access to a wealth of information, services, programs, or data (hereinafter, “the contents”) on the Internet belonging to International Cosmetic Science S.L. or its licensors to which the USER may have access. The USER assumes responsibility for the use of the portal. Such responsibility extends to the registration that may be necessary to access certain services or contents.

In said registration, the USER will be responsible for providing truthful and lawful information. As a result of this registration, the USER may be provided with a password for which they will be responsible, undertaking to use it diligently and confidentially. The USER agrees to make proper use of the contents and services that International Cosmetic Science S.L. offers through its portal and, by way of illustration but not limitation, not to use them to:

1. Engage in illicit, illegal activities or those contrary to good faith and public order.
2. Disseminate content or propaganda of a racist, xenophobic, illegal pornographic, pro-terrorism, or human rights-violating nature.
3. Cause damage to the physical and logical systems of International Cosmetic Science S.L., its providers, or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage.
4. Attempt to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. International Cosmetic Science S.L. reserves the right to remove any comments and contributions that violate respect for human dignity, are discriminatory, xenophobic, racist, pornographic, threaten youth or children, public order or security, or that, in its opinion, are not suitable for publication. In any case, International Cosmetic Science S.L. shall not be responsible for the opinions expressed by users through forums, chats, or other participation tools.

International Cosmetic Science S.L. shall be the owner of all intellectual and industrial property rights to its website, as well as the elements contained therein (including, but not limited to, images, sound, audio, video, software, or text; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.).

All rights reserved. Pursuant to the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution, and public communication, including making it available, of all or part of the contents of this website for commercial purposes, on any medium and by any technical means, without the authorization of International Cosmetic Science S.L., are expressly prohibited.

The USER undertakes to respect the Intellectual and Industrial Property rights held by International Cosmetic Science S.L. You may view the elements of the portal and even print, copy, and store them on your computer's hard drive or on any other physical medium provided that it is solely and exclusively for your personal and private use.

The USER must refrain from deleting, altering, bypassing, or tampering with any protection device or security system installed on the pages of International Cosmetic Science S.L.

International Cosmetic Science S.L shall not be liable, under any circumstances, for damages of any kind that may arise from, by way of non-exhaustive examples: errors or omissions in the content, the unavailability of the portal, or the transmission of viruses or malicious or harmful programs through the content, despite having adopted all necessary technological measures to prevent such occurrences.